Interactive Device Shell
Open CMD or PowerShell directly on an enrolled device and run commands live. Because the device holds a persistent, encrypted connection to the control plane, output comes back in real time - you are working with the device as it is now, not a cached snapshot.
Remote desktop
When a shell is not enough, take over the full desktop. Skip the back-and-forth of asking a user to describe what they see and fix it yourself.
Everything is logged
Remote sessions and commands are attributed to an operator and captured in an immutable, exportable audit log, so support access is accountable by default.
Frequently asked questions
Does TFalke have a remote shell?
Yes. You can open an interactive Device Shell - CMD or PowerShell - on any enrolled Windows device and run commands live, with results returned in real time rather than on the next check-in.
Is there remote desktop?
Yes. TFalke includes remote desktop so you can take over a Windows device directly, without asking the user to describe what they see.
Do commands need the user to be online and waiting?
The device holds a live connection to the control plane. When it is online, commands land in under a second. There is no polling window to wait for.